The Standard SOS service gets you in touch with the FocusPoint SOS response center when you need it. The professionally-trained staff will establish what they can about your situation and escalate the case to the relevant local authorities to respond.
But not all rescues are free. In some countries and contexts, if a rescue is carried out, local emergency services may charge a fee to the person assisted. Just as it would be if you phoned the local emergency services, the assisted person is responsible for those costs.
That’s where our premium option, an annual Overwatch & Rescue plan from FocusPoint International, comes in.
Overwatch & Rescue is a fully-funded emergency assistance plan, that will take care of fees associated with an emergency response and/or rescue of the individual plan holder, for an affordable annual fee.
During a crisis event or medically necessary evacuation, O&R operations will arrange and pay on the customer’s behalf, expenses associated with the crisis (i.e., shelter in place, safe harbor, evacuation) or for medically necessary transport.